Privacy Policy

Last Updated: October 9, 2026

At Clip Flip, your privacy matters to us. We are committed to respecting your privacy and protecting the personal information you share when visiting our website or placing an order. This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices available to you regarding your personal information.

By visiting or using the Clip Flip website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using your personal information.

1. INFORMATION WE COLLECT

When you visit our website, create an account, contact us, or place an order, we may collect certain information to provide our services and improve your shopping experience.

The information we may collect includes:

  • Personal Information: Your name, email address, phone number, billing address, shipping address, and other contact details you provide.

  • Order Information: Products purchased, order history, transaction details, delivery preferences, and order-related communications.

  • Payment Information: Payment details necessary to complete your purchase. Payments may be processed by third-party payment providers. We do not intend to store complete payment card details on our own systems.

  • Account Information: Login details and preferences if you choose to create an account.

  • Technical Information: Your IP address, browser type, device information, approximate location derived from technical data, and interactions with our website.

  • Shopping Preferences: Products viewed, items added to your cart, and preferences that help us improve your shopping experience.

You may choose not to provide certain information. However, some information is necessary to process orders, arrange delivery, or respond to your requests.

2. HOW WE USE YOUR INFORMATION

Clip Flip may use your personal information for the following purposes:

  • To process, confirm, and fulfill your orders.

  • To arrange shipping, delivery, and order tracking.

  • To contact you regarding order confirmations, payment status, returns, exchanges, or customer support.

  • To create and manage customer accounts, where available.

  • To respond to your questions, complaints, and feedback.

  • To improve our website, product collections, and shopping experience.

  • To detect, investigate, and help prevent fraud, unauthorized transactions, and security issues.

  • To send promotional emails, special offers, product updates, and newsletters where permitted by law and subject to your preferences.

  • To comply with applicable legal, tax, accounting, and regulatory requirements.

We only use personal information for purposes that are appropriate and permitted under applicable law.

3. PAYMENT SECURITY

We aim to make shopping at Clip Flip safe and convenient. Payments made through our website may be handled by third-party payment processors or payment services supported by our store.

Your payment information is processed according to the relevant payment provider's privacy and security practices. We do not intentionally store complete payment card information on our own systems unless a secure, authorized payment arrangement expressly supports it.

Although we take reasonable measures to protect information, no website or electronic transmission can be guaranteed to be completely secure.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our store.

These technologies may help us:

  • Remember items in your shopping cart.

  • Maintain your shopping session and preferences.

  • Understand website traffic and customer interactions.

  • Improve website performance and usability.

  • Support advertising and marketing activities where enabled and permitted.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where required by law, we will request consent before using non-essential cookies or tracking technologies.

5. SHARING YOUR INFORMATION

Clip Flip does not sell your personal information to third parties for their own direct marketing purposes. We may share relevant information when necessary to operate our business, provide our services, or meet legal obligations.

This may include sharing information with:

  • Shopify and Service Providers: The e-commerce platform and technical providers that help operate our website.

  • Delivery and Courier Companies: Your name, phone number, and delivery address to fulfill and deliver your order.

  • Payment Providers: Information necessary to authorize and process payments.

  • Website Analytics and Marketing Providers: Information used to understand website performance or deliver marketing, where these services are enabled and legally permitted.

  • Professional Advisers: Accountants, legal advisers, and other professionals where reasonably necessary.

  • Government and Legal Authorities: Information disclosed when required by law or necessary to protect our legal rights, customers, or business.

We expect service providers handling personal information on our behalf to use it only as necessary to provide their services, subject to applicable agreements and legal requirements.

6. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third parties operate independently and may have their own privacy policies and terms. Clip Flip does not control their privacy practices and is not responsible for their content, security, or handling of your personal information.

We encourage you to review the privacy policies of third-party services before sharing your information with them.

7. MARKETING COMMUNICATIONS

We may send promotional emails, product announcements, special offers, and updates if you subscribe to our marketing communications or otherwise provide consent where required.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you opt out of promotional communications, we may still send essential messages relating to your orders, account, transactions, or legal obligations.

We will handle marketing communications in accordance with applicable laws and your communication preferences.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, maintaining business records, and complying with applicable legal obligations.

The retention period depends on the type of information and the reason it was collected.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any legal requirement to retain it.

9. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Object to certain uses of your personal information or request restrictions on processing.

  • Opt out of promotional communications.

  • Request a copy of certain information in a portable format, where applicable.

  • Submit a complaint to the relevant privacy or data protection authority, where available.

To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Some requests may be limited by legal obligations or other lawful grounds for retaining or processing information.

10. CHILDREN'S PRIVACY

Clip Flip offers products that may appeal to customers of different ages, including children's clothing. However, our website is intended to be used by adults or individuals who have the legal capacity to make purchases, with a parent or guardian involved where required.

We do not knowingly collect personal information directly from children in circumstances where parental consent is legally required. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. INTERNATIONAL DATA PROCESSING

Some of our website providers, payment processors, or service partners may process or store information in countries other than your own.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and processing comply with applicable legal requirements.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website features, services, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about how we handle your personal information.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:

Store Name: Clip Flip
Email: [Your customer support email]
Website: [Your Shopify store URL]
Business Address: [Your business address, if applicable]

We will make reasonable efforts to review and respond to privacy-related inquiries in accordance with applicable requirements.

Thank you for shopping with Clip Flip. We appreciate your trust and are committed to treating your personal information responsibly.